different in quality, slow delivery, different in appearance,
not matching sizes or the combination of all of the above.
Or in short, it is totally different!
And you are getting mad with the seller as they are not willing to refund/ exchange for you.
You are also frustrated with their excuses like they has already disclaimed that the colour that you saw from their web catalogue might be vary due to different in computer resolution,
the judgment of beautifulness is subjective, bla bla bla & bla…
Lets us sharing with you, our experience in web-purchasing:
1. Choice of colours:
Avoid choosing colours that is easy to be mixed up.
For example: Brown & orange. Sometimes you like a bag too much in brown.
But when you received it, the brown is just not the brown that you saw from the catalogue.
The brown is more to orange, or to say, it is actually brownish-orange.
The bag suddenly becomes not the one you like.
Simply it is just so obviously orange.
And yet, your complaint was not entertained because using the same reason,
the web-purchasers will not be given an exchange/ refund from their supplier!
Tips for picking colour: Try to pick for white, black or khaki colour that it has the lesser chances of getting run very far away.
2. Reading details:
Because of the nature of business that the customer will have no chance of touching or
feeling of the material or physical sighting on the products,
the web-seller tends to give you more info from their descriptions.
Try to read the details on material type,
size measurement and any other information before you place order.
3. Size measurement:
Our products are detailed with the size measurement.
To protect your benefits, please read the size measurement and try feeling it with your measuring tape.
For garment that we are selling, most of the time it is in free size,
and yet the measurement will be given.
It is advised to check every single measurement before you place order.
It is wise to determine what you want from the description
rather than purely from the pictures and the price.
4. Long waiting period:
I understand the frustration that you ordered your products,
you paid for it and yet, you have not received your products in 2 months time.
However, please be reminded on the nature of the web-selling that
we as the webseller, is ordering stock from our supplier overseas.
The delivery charges from overseas may sometimes even more expensive than the product cost.
Of course we can opt to give you fastest services by ordering delivery by air
and to stock up more ready stock to reduce your waiting time,
however, with our selling price, we are not able to sustain.
We are here to get you the cheapest products in town.
Therefore, for those who are not willing to wait, please do not place order.
网购叮呤
我们常常听见身边的姐妹网购后投诉颜色或款式跟照片不一样，
布质太薄太透明，出货太慢等等。
往往网购业者都对这样的投诉置于这样的回应：
实际颜色跟照片不尽相同，或许是您的显示器的光感设定问题。
美丑亦是客观的事，一切不关于品质的投诉皆不受理。
让我们跟您分享我们网购的经验：
1. 颜色选择
尝试尽量不要选择视觉上容易混淆的颜色。
如：褐色，咖啡色和橙色。
曾经我在网上看见一个褐色包包很漂亮很喜欢，
拿到后竟然是一个偏橙的褐色，整个包包顿时变得好丑
（但是后来我还是渐渐喜欢她了，人就是这样，有的比较的时候，
你会坚持要那个看起来很好看的颜色，但是久而久之，那
个在家里的也变得顺眼了，呵呵）。
所以啊，当您选颜色的时候，尽量选择不会有太大落差的颜色。
2. 阅读详细介绍
网购的销售形式使得您没有机会触摸感觉货物的材质或亲眼看看实物。
所以往往网路业者都尝试给详细一点的介绍让买家阅读。
网购时，一定要阅读货品一切介绍才决定是否购买。
3. 尺度大小
网购商品通常都会有列明尺度的大小。为保您的利益，
敬请详细阅读， 同时亦要准备测量带感受一下实物大小。
单凭肉眼及价钱决定是否购买，
只会让您的衣柜里多几件不合穿不喜欢的衣服包包而已。
4. 冗长等货期
我们能感受当您欢天喜地的选择了您要的货物，
付了款， 但是1个多月后您还是没有收到您的货物。
那种像是被骗得感觉我也有过很多次。
但是，基于我们的网购经营概念，
我们需要向海外下订单及安排配货， 以及因为控制成本关系而选择海路运输，
从而拖长了买家得到货物的时间。
基于我们承诺给您实惠的价钱， 我们没有办法承担繁重的快邮运费。
所以，如果您没有耐心等待，请不要下订单。
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